820 Check Remittance Advice Program
The Kroger Co. Check Remittance Advice program refers to the process by which remittance detail is electronically transmitted by Kroger to the vendors. This program replaces the paper reports presently being sent with the payments or the remittance information on the check stub.
In order to complete the exchange of data with ease and accuracy, Kroger requires all trading partners to review the requirements and details associated with the program.
When you request an 820 via the Partner Setup Form or via email you will be setup in production with-in five business days. There is no testing for these documents. You will receive paper copies up to 90 days to give you time to compare to your EDI 820. Remittance detail is also available via DemandTec website. To request access to this website please email firstname.lastname@example.org
Kroger would like to provide prompt support for the Remittance Advice Program. To facilitate this, the possible problems have been categorized. Identify the problem before making the call.Data Problems:
If the query is related to the information in the remittance advice, please contact the KMA/Division directly. (Refer to the list of contacts.) This is the same procedure as the paper advice.
Examples of data problems:
If the problem is related to any of the following:
Please contact the EDI Coordinator with the following information: