Please click here to submit an incident/outage if there is an unplanned interruption or scheduled outage to a business process flow.
- Please enter your e-mail address correctly on the web form so Kroger can send your email confirmation back to you. If you accidentally enter an invalid e-mail address in your request, you will not receive a confirmation e-mail. In this case, please re-create another request with the correct e-mail address.
- Once you have submitted a request via the web form process, all subsequent communication about the request will be handled through e-mails
If you have any questions while initiating an EDI request (either the Work Request or Incident Form) please e-mail firstname.lastname@example.org / email@example.com for assistance.