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820 Check Remittance
Advice Program

The Kroger Co. Check Remittance Advice program refers to the process by which remittance detail is electronically transmitted by Kroger to the vendors. This program replaces the paper reports presently being sent with the payments or the remittance information on the check stub.

This program is implemented in two phases. The Test/Parallel Phase, which will allow the vendor to receive both the hard copy and the 820 EDI document electronically. And the production phase, where only the 820 Remittance Advice will be sent. A vendor cannot receive both the paper and the electronic advice once they move into the production phase.

In order to complete the exchange of data with ease and accuracy, Kroger requires all trading partners to review the requirements and details associated with the program.

PROCESSING REQUIREMENTS

General Requirements:

• The trading partner cannot presently be an EFT vendor.

  • Please see the 820 EFT guidelines for doing EFT with Kroger.

  • An EFT vendor receives the remittance advice from their bank.

• The trading partner must be presently doing EDI with Kroger or be EDI capable.

• If the trading partner is EDI capable, but not currently a Kroger EDI partner, they need to fill out

• the Partner Setup Form. This form needs to be sent to Kroger, according to the information on the form.

• If the trading partner is not EDI capable, there are several solutions available. One is a low cost Internet solution with EDICT Systems. Their www.GroceryEC.com web site contains information, pricing and a demo for your review or you can call them at (800) 443-3428. Another solution is Sterling Commerce. Their number is (800) 299-4031 and their website's at www.stercomm.com. A complete list of software and network suppliers can be found on Uniform Code Council’s web site at www.uc-council.org.

• Must be ready to receive the 820 EDI document.

• Kroger expects a Functional Acknowledgment (997) for every 820 document sent to trading partners.

Test/Parallel Phase:

• The trading partner needs to contact the Kroger Regional Accounting Service Center to start the testing phase.

• Once RASC has confirmed that you are EDI capable, they will start the testing procedure.

• RASC will contact the trading partner when Kroger is ready to send a test.

• The trading partner will receive the test EDI 820 data the next time a check is mailed. They will also receive the paper report.

• After the vendor receives the test file, they need to contact RASC to confirm the test and setup a production date.

Production Phase:

• After RASC receives confirmation from the trading partner of a successful test, RASC will move the partner to production.

• At this phase, no paper remittance advice will be sent to the partner.

PROBLEM SUPPORT

Kroger would like to provide prompt support for the Remittance Advice Program. To facilitate this, the possible problems have been categorized. Identify the problem before making the call.

Data Problems:

If the query is related to the information in the remittance advice, please contact the KMA/Division directly. (Refer to the list of contacts.) This is the same procedure as the paper advice.

Examples of data problems:

• Incorrect Invoice Number

• Incorrect Invoice Amount

• Incorrect Discount Amount

• Incorrect or Unidentified Adjustments

EDI Problems:

If the problem is related to any of the following:

• Received a check, but did not receive the 820 EDI Remittance Advice

• Received partial or corrupted data

• Communication problems

Please contact the EDI Coordinator with the following information:

• Communication Id

• Transaction Set Id –820 remittance advice

• Company name

• Date of check or the ISA 09 date

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